A: Tumpang is a Malay word for pooling - like car-pooling, or pooling of resources. At Tumpang, you will in fact be pooling your resources with other users to get the best deals. It’s really about getting a bulk discount. Back

A: Tumpang helps you save by letting you buy in bulk. If a mobile phone costs USD 300, 10 units of the same may cost only USD 250. Tumpang facilitates this bulk buy letting you ‘tumpang’ an item with other Tumpang users. In short, you Gather, Buy and Save! Click on our 3 Easy Steps to find out how. Back

A: Not at all. In fact, Tumpang is quite the opposite. In auctions, you bid against other buyers to buy an item of your choice, while at Tumpang, you are essentially working with other buyers to get a bulk discount. Back

A: Joining tumpang is simple, easy and free! Just click Join Now and key in your email address to be a Tumpang member today. It"s as easy as that! Back

A: This is a security measure to prevent against fraudulent membership and spam. By entering your mobile phone number, we can also contact you regarding your Tumpang activities as well as notify you with the latest news. You may opt to not receive notification from Tumpang via your mobile phone. But rest assured that your information is kept private ad confidential and will never be sold to anyone. Back

A: Tumpang sellers are members that post an item so that others can view the item and buy it. They are essentially the seller of an item. Back

A: Tumpang brings together people who want to buy things, and people who have a surplus of items to sell. For the seller, Tumpang is an opportunity to get rid of those items fast and this means moving them in bulk at a discount. For the buyer, this discount translates into savings! Back

A: We certainly think so. Tumpang, being an online store means that a seller does not need to pay rental for retail space or hire shop staff. This saving can be extended to the buyer. Back

A: “Retail Price” is the selling price of an item as listed in retail outlets and stores. “Tumpang Price” is the asking price for an item as requested by the seller. Due to Tumpang’s concept of savings, the “Tumpang Price” will be cheaper than “Retail Price” Back

A: Toints are a virtual currency for transactions conducted on Tumpang. As a seller, you will need to Toints to post items for sale. Back

A: Like any currency, you can buy Toints on Tumpang. Login to your account, click on the “buy Toints” link on your sidebar and pay for your Toints via PayPal or Credit Card. Toints are currently valued at USD 0.01 per unit of Toint. Back

A: Your Tumpang ranking is based on the Toints that you accumulate from successful transactions. As your ranking increases, your membership status will be upgraded as well. Back

A: The Tumpang ranking system is based on points calculated after the expiry date of a posted item. Your Tumpang ranking will be updated a day following the expiry of your posted item. Back

A: First, you need to be a registed member of Tumpang. Click here to be a member immediately. As a registered member, all you have to do is log in and click on the "Post Item" button, follow the instructions that follow and your all set to start selling. You may edit this posting at anytime. Your posted item will appear on "My Posted Items" for you to view or edit if you so choose. Back

A: To Tumpang or buy on an item, simply click on the "T" icon. If you are already viewing the details on that item, click on the "Tumpang It!" button and follow the simple instructions to secure your booking for that item. Subsequently, a mail will be sent to your email address to invite you to be a bona fide registered member of Tumpang. You may opt to be, or not to be a registered member of Tumpang. But don’t forget, only registered Tumpang members get Toints and other benefits! Back

A: No, to "Tumpang" an item is to book, or to order it. For the sale to be finalised, there must be enough buyers to fulfill a seller’s "Quantity Needed" within his or her stipulated expire date. Only then, will be sale be finalised. Back

A: Tumpang sellers and their respective buyers will receive an email to notify them when a sale is finalised. It is then their responsibility to contact all buyers via email, PM or by phone for matter of delivery of goods; including location of collection and payment terms. Back

A: In the event that a "Quantity Needed" or a bulk is not achieved, the sale is deemed not successful or not finalised. Sellers are bound by our terms and conditions to return or refund all monies paid. Back

A: Tumpang seller determine their own expiry date for items posted. When a posted item is past its expiry date, the item will be considered invalid, the sale deemed not successful and the transaction cancelled. It will then be removed from the Tumpang list and all buyers for that item will be notified by email. Sellers may opt to re-post the item but additional Toints will be charged from their accounts. So, do take precaution when setting the expiry date for an item. Back

A: The Tumpang toolbar is just like the Yahoo toolbar or Google toolbar that you download to work with your browser. Once installed, the Tumpang toolbar lets you view the latest items posted, all within a non-invasive scrollbar. Back

A: If you have any questions or you want to ask for help, just drop us an email at support@tumpang.com Back